Modern Customer Experience Platform
Focus on your customers, through better service and support; powered by AI.
Quick 5 Minute Video
Reduce inbound customer support
Improve your customer experience
Answer your customers questions, 24/7 - 365
Actionable insights
Easy to setup
See what UNIQ could do for you
Average monthly support requests
300
Problems resolved
12000
Customer Hours Saved
200
Teammate hours saved
428 businesses currently use a uniq virtual assistant and obtain results like these…
21% less inbound email.
“The minute we went live with uniq, we noticed a dramatic drop in inbound customer support emails.”
84% increase in customer satisfaction.
“Our customers love the service because its simple and easy to use, it’s available 24/7 and it quickly solves questions which would otherwise require emails or phone calls.”
34% decrease in call center costs.
“We have less inbound calls, since uniq handles most of our frequently asked questions, freeing up our agents’ time so they can focus on what they do best—solving complex problems and building better customer relationships.”
A uniq virtual assistant uses deep learning to engage with your customers in a natural and intuitive form factor. Deep learning is a sophisticated form of artificial intelligence inspired by the human brain. It recognizes speech, data, and specific patterns. Like humans, it uses that information to make connections and decide on the best action to take. But unlike humans, it can process trillions of pieces of information to see patterns we might miss.
A uniq assistant is crafted using cutting-edge, open source technologies and services. Its power comes from Google's DialogFlow, IBM Watson and our own "uniq" research. Our machine learning products are already making a difference for hundreds of companies around the world.
Our product has evolved in-hand with our customers. It has dozens of features thought to make your life as easy as possible, yet achieve results. Every time your customer uses uniq, detailed analytics and actionable insights are produced, in real-time, which in turn help to improve other vital areas of your organization.
We'd love for you to give uniq a shot. If you have any questions before getting started, we'd be happy to answer them. We aim to be the best at customer service.
